In most instances all empty cartridges, toner and waste bottle returns are handled directly by the equipment manufacturer – free of charge. In order to properly return your empty toner cartridges and waste bottles please follow the steps and instructions below:
Kyocera Empty Toner & Waste Bottle Return Instructions
- Please use the packaging from your new or used toner bottle; do not use any other packaging. Place the used toner cartridge and waste toner bottles in the plastic bag from your new Kyocera cartridge. Please make certain that the cartridge and waste toner bottle are cushioned in the original packaging and the carton is taped securely.
- To order your return label visit this link on Canada Post’s website. Be sure to enter your Kyocera product serial number along with your return mail address and Canada Post will email you a label that you can print and tape to the box. PLEASE NOTE THIS SERVICE IS FOR USE BY RESIDENTS OF CANADA ONLY.
- If you already have a Commercial pick-up parcel agreement with Canada Post simply include the above carton(s) with your daily outbound shipments otherwise drop off the carton(s) at your nearest Canada Post office.
- If you require further information, please call 1-877-ECOSYS6.
Thank you for your participation in the Kyocera environmental and recycling program!