The City of Ottawa has awarded a new five year managed print contract to 4 Office. This new contract includes a mixture of new and retained equipment and utilizes Pcounter print management software on every machine, with the exception of public-facing devices which are mainly located in the Ottawa Libraries.
To secure access to the City’s multi-function devices, users are required to authenticate at the device using their City-Issued ID Swipe Card. Additionally, Pcounter provides the City with the capability to manage and track device usage both at the device and user levels, as well as allocate and recover print costs by leveraging Pcounter’s charge-back feature.